IT Support Officer

A vacancy has arisen for the post of a full-time IT Support Officer to carry duties within the Company's Information Systems team.

As a Support Officer, you will have the opportunity to grow in one of Malta's major logistics companies, having one of the most extensive retail networks and services on the island. MaltaPost p.l.c. is a well-established company with a complex IT environment that is going through a transformation journey to adopt new technologies in the provision of its services.

The main responsibilities of the position include:

  • Troubleshoot software and hardware technical issues to ensure business continuity at all times, escalate to the second level of support when required and follow-up until solved;
  • Provide day-to-day support to users;
  • Verify systems functionality prior to deployment to live environment;
  • Gather and document business requirements to ensure that IT projects deliver business expectations.

Applicants shall:

  • Preferably hold a qualification in Information Technology or Computer Science;
  • Have analytical mindset, problem solving skills and great team player;
  • Possess a driving license.

Interested individuals are kindly invited to submit a letter of application, supported by a detailed curriculum vitae addressed to Head - Human Resources, MaltaPost on email address:

Applicants are reminded to indicate the position being applied for. All applications will be treated in strict confidence. Soliciting will automatically result in disqualification.

What's in it for you