Software Applications Officer

A vacancy has arisen for the post of a full-time Software Applications Officer to carry duties within the Company's Information Systems team.

As a Software Applications Officer, you will have the opportunity to grow in one of Malta's major logistics companies, having one of the most extensive retail networks and services on the island.

MaltaPost p.l.c. is a well-established company with a complex IT environment that is going through a transformation journey to adopt new technologies in the provision of its services.

The main responsibilities of the position include, but are not limited to:

  • Gathering and documenting business requirements. This role will translate such requirements to actionable items for the development team;
  • Verify system functionality once delivered by the development team, and assist in the UAT process;
  • Together with the respective product owners, design and implement training to end-users;
  • Troubleshoot issues to ensure business continuity at all times, escalate to the second level of support when required and follow-up until solved;
  • Provide day-to-day support to users;
  • Continuously seek improvements in business processes and related IT systems;

Applicants shall:

  • Preferably hold an MQF Level 6 qualification in Information Technology, Computer Science or related field;
  • Have experience within a similar role;
  • Have analytical mindset, problem solving skills and excellent team work;
  • Be highly self-motivated with attention to detail and possess excellent communication skills;
  • Have excellent planning, organisation, tracking and analytical skills;
  • Have experience in IT analysis;


Interested individuals are kindly invited to submit a letter of application, supported by a detailed curriculum vitae to:

Applicants are reminded to indicate the position being applied for. All applications will be treated in strict confidence. Soliciting will automatically result in disqualification.