Customs and VAT
The process of shipping from the USA and China differs slightly from when shipping within Europe. Since the USA and China are outside the EU, duty and VAT may be applicable and therefore we will require some additional details on your behalf. It is good to budget for these additional costs which may arise since the items are bought over the internet will need to enter/s the EU.
Special steps to follow when shipping from the USA and China:
1. Shop online and give the seller your USA or China address.
2. MaltaPost will contact you asking you to visit our website to provide details concerning the item/s you would have bought over the internet. These details would be needed for customs clearance matters since the goods originating from a country outside of the European Union are applicable for duty and VAT charges.
3. MaltaPost will undergo customs clearance on your behalf and will inform you of the additional customs charges that may apply.
4. Delivery of SendOn items will take place as usual and if you are not at home, you will receive a MaltaPost notice with instructions on how to receive/pick-up and pay for your SendOn delivery and the related customs duties which may apply.
Customs Clearance Charges applicable
o €3 for packages having items with a total value between €22 and €150;
o €6 for packages having items with a total value between €150 and €420; and
o €15 for packages having items with a total value worth more than €420.
Duty / VAT should be effected upon delivery of the item by a MaltaPost representative or at the Post Office, together with the payment for forwarding the item and duty/ VAT if/where applicable.