UNITED KINGDOM

SendOn

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If you are shopping from an online seller who does not ship to Malta, but ships to other countries in Europe such as the UK, our SendOn service offers you an address in this country.

SendOn offers 2 shipping options:

  • Priority Shipping for items weighing up to 30Kg which will arrive in Malta or Gozo in around 7 working days.
  • Standard Shipping for items weighing up to 300Kg which will arrive in Malta or Gozo in around 12 working days.

Items exceeding permissible weight and size

The maximum weight and dimensions of a package that can be shipped through the SendOn Standard service from the UK is 300Kg and 120cm (L) X 80cm (W) x 250cm (H) (packaging included). The maximum weight and dimensions can be shipped through SendOn with the Priority Shipping service from the UK is 30Kg and 150cm (L) x 100cm (W) x100cm (H) (packaging included).

For items larger than this or exceeding 300Kg gross weight please contact MaltaPost’s representative for a quote on info@maltapost.com

Delivery to your door

The rates quoted for the SendOn service include delivery to an address located at street level in Malta and Gozo provided that the items weigh less than 30Kg, or are of a volumetric weight of or under 0.18m3, like for example 72cmx50cmx50cm. A charge of €30 will apply for delivery of items weighing between 30Kg and 300Kg. The charge of €30 includes delivery of the item to street level only.

Please note that for deliveries to parcel lockers, the package must fall within certain measurements and must have a maximum weight of 30kg . For more information visit www.maltapost.com/easipik

A separate quote will be issued for the delivery of:

  • Heavy items weighing more than 300Kg.
  • Bulky items (e.g. furniture or machinery) which requires the use of an elevator service.

Delivery to a Parcel Locker

Please note that for deliveries to parcel lockers, the package must fall within certain measurements and must have a maximum weight of 30kg. For more information visit www.maltapost.com/easipik

Prohibited items

There are items that are prohibited by international regulations which we cannot transport to Malta. There are items (dangerous goods) which require documentation in order to be transported to Malta and these may include lithium batteries (even inside a device) and aerosols. The list of dangerous goods may vary from one hub to another. Therefore, we encourage you to check out the prohibited items list according to the hub you will be using. Click here for more information.

Terms and Conditions

The service is regulated by these Terms and Conditions. Upon submitting the registration form and using the service, you will automatically accept to adhere to these terms and conditions.

ATTENTION

Should items arrive on a pallet from the supplier to the SendOn hub, separate pricing will apply. Prior to ordering items, kindly ask the supplier to confirm whether item will be despatched on a pallet, and if so, supplier is to confirm pallet measurements. Kindly then send an email to info@maltapost.com for us to provide you with a separate quote.