Customer Service

MaltaPost p.l.c. is a public limited company that operates both local and international postal services (letters, parcels, expedited mail service, sale of stamps, as well as other postal financial services). 
MaltaPost p.l.c. operates a regular six-day-a-week delivery and collection service throughout the Maltese Islands. Other services are being set up to provide a better, customised service to our business customers and the general public.

Prior to lodging an Enquiry or Complaint, we suggest that you visit our comprehensive FAQ Section. In case your question is not covered by the FAQs, you may lodge an Enquiry or Complaint directly via one of the contact forms in the FAQ section or via one of the following procedures :


Private message via Facebook -

Telephone - (+356) 2122 4421, freephone 800 7 2244
Call Centre operating hours are from:
7.30 am to 4.00 pm (Mon - Fri)
8.00 am to 12.15 pm (Sat)

In person - MaltaPost p.l.c. Head Office, 305 Triq Hal-Qormi, MTP 1001 Marsa during office hours.
Office hours are from:
7.30 am to 4.00 pm (Mon - Fri)

By mail - MaltaPost p.l.c., Customer Care, 305, Triq Hal-Qormi, Marsa MTP 1001



Latest News

Press Release related to COVID-19

Press Release related to COVID-19


The outbreak of the COVID 19 virus in Malta is having a significant impact on our way of life and we are actively monitoring this rapidly evolving situation.....

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